January 2024 | Google My Business Page | 12pm Group Training

1. Edit Profile Tab Walkthrough
- Overview of key profile settings and optimizing business info

2. Reading & Managing Reviews and Messages
- Tips on responding to reviews
- Organizing and replying to customer messages effectively

3. Utilizing the Q&A Tab
- How to answer customer questions proactively
- Leveraging Q&A for better customer engagement

4. Adding Visuals: Photos, Logo, and Cover Photo
- Best practices for photos that represent your brand
- Steps for uploading a logo and choosing an impactful cover photo

5. Adding Updates & Products
- How to create engaging updates for customer visibility
- Adding and showcasing products to drive interest

6. Service Button Feature
- Using the service button to boost customer interaction

7. Performance & Analytics Overview
- Understanding Google Business profile insights and analytics
- Using data to improve your Google Business presence

8. Introduction to Google Search Console
- Monitoring website performance in search results
- Identifying and addressing potential site issues

9. Using Page Speed Insights
- Measuring site speed and mobile usability
- Tips for optimizing load times to enhance user experience

10. Google Analytics Basics
- Setting up Google Analytics for tracking visitor behavior
- Analyzing traffic data to make informed business decisions